Changing Your Information or Bank Account

Keeping your personal and banking information up to date with SCERS helps ensure uninterrupted benefit payments and timely delivery of important documents like tax forms and official communications. This page explains what you can update, which forms to use, and how to submit them.

Updating Your Contact Information

You can update your mailing address, phone number, and email address by:

This form is available on the SCERS website under Forms & Publications. It must be signed and submitted to SCERS for processing. Updates cannot be made over the phone.

Keeping your contact information current is especially important to ensure you receive:

  • Your Form 1099-R for tax reporting
  • Benefit payment advices
  • Official notices and correspondence

Changing Your Name or Personal Status

If your legal name changes or your personal status changes—such as through marriage, divorce, or entering or dissolving a registered domestic partnership—you must notify SCERS.

Submit an updated Member’s Affidavit (Form 6019) and include supporting documentation, such as:

  • Marriage certificate
  • Court order
  • Divorce decree or dissolution document

“Personal status” refers to both marital and registered domestic partnership changes and affects eligibility for survivor benefits.

Changing Your Bank Account

If you change financial institutions or want to switch accounts, submit an updated Authorization for Direct Deposit (Form 6186) and a voided check or certified letter from the bank including your name, account number and routing number.

This form is also available on the SCERS website. Return it by mail, in person, or through secure file upload if arranged with SCERS staff.

To avoid a missed payment, do not close your old account until you confirm your new direct deposit is active. Updates generally take effect within one to two pay cycles.